If the goods that you order are in stock at the time when your order is accepted then we will aim to dispatch your order within a maximum 5 working days. We aim to dispatch most orders on the next working day.
Please note that we do not dispatch orders on Saturdays or Sundays.
AUSTRALIA: Please allow up to 4 working days from confirmation of order to delivery date.
OVERSEAS: Please allow up to 10 working days from confirmation of order to delivery date.
We reserve the right to change our delivery costs at any time without notice to you. The cost of your delivery will always be confirmed at the time when your order is placed.
AUTHORITY TO LEAVE: By selecting 'Authority To Leave' at the checkout page our courier will leave your parcel at your unattended premises in accordance with your instructions.
You agree that the parcel is deemed received when left at your premises.
El Raco Australia and contractors associated with the delivery, do not accept responsibility for any loss or damage which results from this Authority to Leave delivery method. You agree to release El Raco Australia from and against any and all claims, demands, liabilities, losses, costs and expenses, including financial and other consequential losses, made, suffered or incurred by you or any other person or entity as a result of this Authority to Leave.
If you do not give El Raco Australia Authority to Leave, you will have to be at your premises in order for the delivery to occur.
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